Heaptalk, Bogor – Daimler Commercial Vehicles Indonesia (DCVI) held its annual Dealer of the Year 2024 celebration at Pullman Ciawi Vimala Hills Resort in Bogor (05/09). With the powerful theme Champions in Unity, the event recognized outstanding Mercedes-Benz Truck and Bus dealers across Indonesia whose dedication and performance played a pivotal role in strengthening DCVI’s national presence.
This year, PT Citrakarya Pranata – Bandung emerged as the biggest winner, securing the title of Commercial Vehicles Dealer of the Year 2024, along with multiple awards in sales, after-sales, and financial performance.
DCVI President Director Naeem Hassim opened the ceremony by highlighting the importance of collaborative growth. “Champions in Unity isn’t just a motto—it’s a mindset. Our collective strength as one network is what fuels innovation, resilience, and customer satisfaction,” he said.
In a rapidly changing industry, DCVI reaffirmed its commitment to dealer development and customer support. From launching TRUCKPARTS, an affordable spare parts solution for Actros trucks over five years old, to opening a new factory in 2025, DCVI continues to invest in Indonesia’s transport future.
Dealer of the Year 2024 – Full List of Winners
Main Awards:
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Commercial Vehicles Dealer of the Year: PT Citrakarya Pranata, Bandung
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Dealer of the Year – Actros & Arocs: PT Eurotruk Transindo, Samarinda
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Dealer of the Year – Bus: PT Citrakarya Pranata, Bandung
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Dealer of the Year – Axor: PT Star Wagen Indonesia, Balikpapan
Best Sales Awards:
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Best Axor Sales 2024: PT Star Wagen Indonesia, Balikpapan
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Best Actros & Arocs Sales 2024: PT Star Wagen Indonesia, Balikpapan
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Best Bus Sales 2024: PT Citrakarya Pranata, Bandung
Best After-Sales Performance:
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After Sales Axor 2024: PT Star Wagen Indonesia, Balikpapan
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After Sales Actros & Arocs 2024: PT Eurotruk Transindo, Samarinda
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After Sales Bus 2024: PT Citrakarya Pranata, Bandung
Special Recognition:
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Best Marketing: PT Star Wagen Indonesia, Balikpapan
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Best Customer Experience: PT Alun Indah, Jakarta
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Best Financial Management: PT Citrakarya Pranata, Bandung
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Best Development Dealer: PT Kedaung Satrya Motor, Surabaya
These accolades reflect DCVI’s comprehensive evaluation of dealer performance across sales, service, marketing, financial discipline, and customer satisfaction. The awards also echo the global transformation strategy of Daimler Truck—focused on being Simple, Fast, and Tough—which continues to guide DCVI’s operations.
As DCVI enters a new chapter in 2025, the company is committed to strengthening synergy with dealers and delivering tailored commercial vehicle solutions that are efficient, reliable, and future-ready.
“Together, we are Champions in Unity,” said Naeem. “And together, we will keep driving forward.”
