Heaptalk, Jakarta — Indonesia’s automotive service and repair startup, Otoklix, inked a deal with Vietnam’s electric vehicle manufacturer, VinFast, to serve as the brand’s authorized service provider for customers nationwide.
The startup recognized that Indonesia’s ambitious EV adoption underscores the critical need for robust nationwide charging and battery-swapping infrastructure. However, Otoklix perceived the development of a comprehensive aftersales service and repair sector for a new class of vehicles as equally crucial.
Martin Reyhan Suryohusodo, co-founder and CEO of Otoklix, realized that Indonesia’s government is one of the few countries who supports EVs ecosystem. For this support, the Otoklix’s leader perceived that the vehicle technology continue to evolve, and those related to battery maintenance and software management, will become increasingly in demand.
Besides performing this cooperation, he emphasized that his party is investing in training and infrastructure to lead the EV industry, including a specialized electric vehicle service training academy release. Otoklix anticipates increased demand for affordable, high-quality automotive parts, including mechanical and battery components.
“We plan to partner with companies that make these parts instead of making them ourselves. This will enable us to supply independent workshops with components, offering EV owners more affordable and competitive options beyond original parts only,” Martin added.
Established in 2019, Otoklix has concentrated on supporting independent workshops servicing gas-powered vehicles. In the third quarter of 2023, this automotive startup reported doubling its topline revenue year-over-year, alongside other improvements in unit economics, with profitability in sight. Expanding its reach, this startup empowers millions of workforces and operates its signature shops across major Indonesian cities. Currently, the partnership with VinFast is limited to these proprietary outlets.
Meanwhile, VinFast reported a revenue increase of 269.7% in Q1 of 2024. The new campaign to expand its dealership network and customer interest in new electric car models contributed to this growth. Regarding its vehicle distribution, this EV manufacturer also delivered about 9,689 vehicles in Q1 this year, an increase of 444% year over year.
