Heaptalk, Jakarta — PT Kereta Commuter Indonesia (KAI Commuter) projects that Commuter Line users will reach 383,780,436 people in 2025, an increase of 2.48% from the previous year’s 374,484,307 people.
According to Asdo Artriviyanto, President Director of KAI Commuter, the number of Commuter Line users in six operational regions has shown a consistent upward trend each year. “All regions are increasing. With the growing number of residential areas, commuter transportation will continue to rise annually,” stated Asdo at a press conference at Juanda Station (01/30).
In more detail, Jabodetabek’s Commuter Line passengers are predicted to increase to 334,361,011 from 328,158,923 in 2024, contributing the largest share to the total number of KAI Commuter passengers. Users in Region 2 Bandung are forecast to rise to 17,767,782 from 16,159,458 in 2024. Users in Region 8 Surabaya will grow to 15,256,160 from 14,751,053.
Change in user habits
Furthermore, users in Region 6 Yogyakarta are expected to contribute around 8,782,761 passengers, an increase from 8,928,183 the previous year. However, users in Region 1 Merak are expected to decrease to 4,232,018 from 4,269,154 the prior year. Airport Line Basoetta passengers are projected to rise to 2,380,704 from 2,246,651 in 2024.
Additionally, Asdo observed a change in user habits, including a peak-hour shift. Morning rush hour has shifted from 6 to 8 AM to 5:30 to 8:30 AM, while evening rush hour has shifted from 4 to 6 PM to 3:30 to 7 PM. He commented, “Passengers are starting to adapt, not all crowding during peak hours. Those who must arrive early depart earlier to avoid crowds or wait for 3-5 trains later.”
To accommodate the projected increase in users, KAI Commuter has prepared several service facility improvements, including providing umbrella dryers during rain, adding water stations at 12 commuter line stations and commuter bike shelters, adding wireless charging facilities at BNI City Station, and digitalizing user information at Palur and Yogyakarta stations.
Halls, toilets, health posts, and waiting areas are also being built at six stations: Yogyakarta, Palur, Solo Balapan, Ceper, Srowot, and Maguwo. Temporary high platforms have also been added at Delanggu Station. The KAI subsidiary also arranges six of its service stations in Java, including Kiaracondong, Cimahi, Garut, Wanaraja, Lemahabang, and Pasirjengkol. Standard operating procedures are also enhanced to ensure the safety and security of railway transportation.
