Heaptalk, Jakarta – As the First OTA in South East Asia to adopt NDC, embracing advanced retailing capabilities to personalize the traveler’s experience, tiket.com has seized the opportunity to innovate and be the first OTA to adopt NDC in South East Asia in a landmark partnership with Amadeus, enabling its customers to increase options via a full range of NDC content. The OTA will now be able to access NDC offers from carriers connected to the Amadeus Travel Platform. This will include special seat selection, baggage, and other personalized offerings.
This collaboration is based on the confidence regain from travelers to travel, as they will expect service that goes above and beyond the norm. With this change, travel sellers need to think creatively about building better experiences, developing technology and new approaches.
Tiket.com will source additional NDC-enabled content available on the Amadeus Travel Platform using the Amadeus Travel API. This NDC-enabled solution gives OTAs in the Asia Pacific and worldwide access to new content and fares from airlines via NDC connectivity. It supports travel agencies worldwide with scalability, personalized shopping, and servicing unparalleled in the industry today.
Andi Hendrawan, Senior Vice President of Commercial, tiket.com, says, “We are excited to be the first Online Travel Agent in South East Asia to partner with Amadeus on NDC. It’s a key milestone I believe will help us at tiket.com to increase our transaction volume capability, system cost efficiency, and accuracy. This partnership will solidify our position as the leading and pioneer OTA in Indonesia and provide our clients with offerings that are relevant at a time when travelers are getting eager to return to the skies.”
In this collaboration, Amadeus powers more personalized and authentic travel experiences. Their solutions are designed to enrich every stage of the traveler’s journey and help hospitality providers acquire, service, and retain guests by profitability, driving demand and converting them into loyal fans.
Sebastien Gibergues, Vice President, Online Travel Asia Pacific Region, Amadeus, says, “Through this partnership, tiket.com will be able to benefit from a truly integrated platform of end-to-end technology across its business. NDC is a key strategic priority for us, and we are excited to be working with tiket.com leveraging our investment in NDC technology for both travel sellers and airlines.”
Backed by over 30 years of experience, they design open, cutting-edge software to provide our customers with the most efficient, trusted, and reliable systems. With experts in 175+ countries, we have a deep understanding of the hospitality industry and a desire to enable our hotel partners to create memorable guest experiences.
