Heaptalk, Jakarta — The Indonesian government has begun the first limited release of INA Digital products to integrate the country’s digital services. This limited release is an initial step to gather feedback for further development.
The three products released are INApas, INAku, and INAgov. INApas is a unified digital identity service that provides convenient access to various government digital services. INAku is a public service portal that offers easy access to multiple government services. Meanwhile, INAgov is a government administration portal that provides civil servants with efficient access to various administrative services.
Minister of Administrative and Bureaucratic Reform (PANRB) Abdullah Azwar Anas described the moment as historic and eagerly awaited by many. “This is a happy day. The efforts toward integrated digital services have finally become a reality, despite a long process,” Anas explained after the First Stage Limited Release at the INA Digital Hall, Peruri, Jakarta, on Monday (09/30).
This initial limited release lays the foundation for accelerating the digital transformation to provide efficient and practical services for civil servants and the public. “Why a limited release? Since we are learning from the practices of the digital industry, which follows a similar approach,” Anas said. The government hopes this step will foster learning for the following stages and result in higher-quality products.
The government’s digital transformation efforts aim at public services that impact society. “The INA Digital products we are launching must ultimately positively impact the people,” Anas added. This initiative is part of the government’s efforts to realize an integrated National Electronic-Based Government System (SPBE) following Presidential Regulation No. 82/2023.
Deputy Minister of Communication and Informatics Nezar Patria, speaking at the same event, highlighted that this limited release marks a leap forward for bureaucracy in Indonesia. “With this limited release, our bureaucracy will experience a major leap in public services as we begin to use digital platforms,” Nezar concluded.