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Home GovAct

Ministry launch an integrated public services innovation platform JIPPNas

Haris Sunandar by Haris Sunandar
October 9, 2023
in GovAct
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Assistant Deputy for Coordination and Facilitation of Best Practice Development Strategy for Public Services of Kemenpan RB Ajib Rakhmawanto

Assistant Deputy for Coordination and Facilitation of Best Practice Development Strategy for Public Services of Kemenpan RB Ajib Rakhmawanto

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”JIPPNas is an integrated platform that provides multiple public service innovations. This platform contains news, guidance, and innovation directory about public services innovation.”

Heaptalk, Jakarta – Indonesia’s Administrative and Bureaucratic Reform Ministry (Kemenpan-RB) strives to develop innovation to improve public services by rolling out Knowledge Management System (KMS) portal, named National Public Services Innovation Network (JIPPNas).

Based on Ministry’s official statement, Assistant Deputy for Coordination and Facilitation of Best Practice Development Strategy for Public Services of Kemenpan RB Ajib Rakhmawanto voiced, ”JIPPNas is an integrated platform that provides multiple public service innovations. This platform contains news, guidance, and innovation directory about public services innovation.”

By launching this platform, PAN-RB intends to enhance the creation of innovation toward new public services and build a culture of generating sustainable innovation. The ministry also has organized the validation of the updated innovation data and assessment of the public service innovation trainer.

These agendas are followed by 73 agencies in Surabaya and 48 agencies in Makasar at the level of province/regency/city. In his perspective, JIPPNas is dedicated to the government, society, scholars, and private sector to drive collaboration and sharing innovation about public services in Indonesia.

Ajib delivered, “In addition to understanding how to utilize and manage JIPPNas, I hope the FGD can provide positive suggestions and new ideas to enhance public services.”

One of the FGD’s speakers who sits as Coordinator of the Directorate of State Apparatus and Bureaucratic Transformation of the National Development Planning Agency (Bappenas) Maharani Putri Samsu Wibowo, explained that JIPPNas, as a portal that delivered innovation, needs to provide informative content or tutorial to replicate innovation. The platform should be accessible to people and simple. “In the near future, this portal is expected to be more interactive in engaging stakeholders,” said Maharani.

As the initial step in managing the website, Kemenpan-RB will collaborate with the Ministry of Home Affairs and State Administration Institution (LAN) as the stakeholders.

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