Heaptalk, Jakarta — Visa declared that its Visa Token Service (VTS) had developed Asia Pacific’s digital economy, which experienced an uplift of more than USD2 billion in 2023. This achievement underscores the powerful value tokens bring to digital commerce, in-store and online, as tokens reached the 1 billion milestone in Asia Pacific.
Visa Tokens replaced the 16-digit debit or credit card number with a unique identifier called a token that only Visa can unlock. Visa tokens secure the payment credential, enabling the transfer of enhanced data, which can help to improve payment success rates and lower fraud rates. These benefits and ease of use across devices lead to an improved consumer experience.
Visa Tokens can also improve payment processing by enabling greater control and enriching data exchange for each transaction. These improvements have reduced cases where legitimate transactions are declined by payment systems – an experience that can be frustrating for consumers and merchants. Merchants adopting VTS for their digital payments have experienced a higher payment success rate or authorization uplift of USD 2 billion, while payment fraud rates are reduced by more than half (58%).
“Consumers and businesses expect payments to be secure and seamless; network tokens are the enabler. With the authorization uplift and lowered fraud rates, merchants can focus more of their valuable time and resources on product innovation and customer engagement. We encourage more merchants to adopt tokenized payments as this technology can directly impact their top and bottom lines,” said Previn Pillay, Head of Merchant Sales & Acquiring, Asia Pacific, Visa.
Visa also expands the modern payment experiences that tokenized credentials can bring to online environments. With tokens, consumers no longer need to manually key in their 16-digit credentials when paying online or deal with the hassle of updating their card details across multiple platforms when the card expires or needs to be replaced.
Similarly, Visa Token Service ensures merchants can securely update their customers’ payment information through Visa’s platform. It offers these customers seamless, uninterrupted payments with lower incidences of authorization declines, whether paying through a smartphone, wearable, or smart appliance.
“Tokens pave the way for the future of commerce as the innovation possibilities are immense with tokenized payment credentials that can unlock new and more personalized consumer experiences beyond physical Visa cards. We continue to build on the capabilities that modern credentials offer, together with our partners, to bring more value to the entire payment ecosystem,” said TR Ramachandran, Head of Products and Solutions, Asia Pacific, Visa.