Heaptalk, Jakarta — Kredivo Group’s subsidiary, Krom Bank, continues demonstrating robust growth as a rising player in Indonesia’s digital banking industry. As of August of this year, this digital banking company recorded a profit of US$5.9 million, approximately Rp93.22 billion, with third-party funds (DPK) reaching US$141 million. This output indicates a 348% increase compared to January 2024.
The remarkable growth in third-party funds reflects Krom Bank’s commitment to targeting high-quality customers and enhancing its digital banking services. Anton Hermawan, Krom Bank’s president and director, emphasized the importance of customer quality over quantity in sustaining long-term growth.
“The sustainability of a digital banking business is not merely measured by the number of customers acquired but by the quality of customers. This achievement positively boosts Krom Bank’s growth in third-party funds and credit disbursement. We also continue to collaborate with various ecosystems to deliver banking services that enhance customer loyalty,” said Anton.
Krom Bank’s strategic measures and collaborations with the digital ecosystem have grown its customer base. In July 2024, the bank launched a QRIS feature to simplify customer transactions. More recently, it introduced the BI Fast service, allowing seamless interbank transfers and further enhancing the digital banking experience.
Committed to improving customer experience (CX), particularly for its younger clientele, Krom Bank has focused on balancing capital, DPK, and credit disbursement. The bank aims to ensure sustained profitability while maintaining liquidity and adhering to prudent credit distribution practices. Krom Bank has also implemented the ISO 27001:2022 certification to guarantee the security of customer transactions and data.
Krom Bank’s efforts align with the Indonesian government’s initiative to promote financial inclusion. “Our goal is not just to achieve strong financial performance but also to positively impact society. With our value proposition ‘Grow Your Money,’ we encourage the public to achieve financial independence by consistently saving,” Anton concluded.
