EY.ai is embedded in several company products, one of which is the data management EY Fabric which has been used by 60,000 EY clients.
Heaptalk, Jakarta — Global consulting firm EY launches EY.ai, an AI-powered platform that provides services to clients spanning strategy, transactions, transformation, risk, assurance, and tax (13/09).
EY.ai is embedded in several company products, one of which is the data management EY Fabric which has been used by 60,000 EY clients and more than 1.5 million unique client users.
One of the services offered through the EY.ai platform is EY Intelligent Payroll Chatbot which was piloted in March 2023 in collaboration with Microsoft. This chatbot can answer complex questions regarding employee payroll and personalize the employee experience. With these capabilities, the EY Intelligent Payroll Chatbot is expected to reduce the burden on employers by more than 50%.
To build the EY.ai platform, the firm has provided an investment of US$ 1.4 billion. Further, EY plans to launch a large language model called EY.ai EYQ as well as AI learning and development for its employees.
Partnering with Microsoft, Dell Technologies, and Thomson Reuters
According to Global Chairman and CEO of EY Carmine Di Sibio, AI’s moment is now as every business is considering the integration of technology into operations and its impact in the future. “However, the adoption of AI is more than a technology challenge. That’s why EY teams help clients identify how to capture the transformative power of AI from every seat at the boardroom table and across the enterprise. It’s about unlocking new economic value responsibly to realize the vast potential of this technological evolution,” Sibio explained.
The existing partnership with Microsoft has provided the firm early access to Azure OpenAI capabilities, such as GPT-3 and GPT-4. Additionally, EY collaborates with Dell Technologies to jointly invest in developing AI-focused capabilities, including Dell Generative AI Solutions.
Through collaboration with Thomson Reuters, EY will combine content and insights in the areas of tax, law, global trade, and environmental, social, and governance (ESG) services. Both parties hope to accelerate the development of new AI-driven services.
